Family Child Care (FCC) Educator IT Support Administrator/Technology Consultant

Term of Grant Funded Contract Position – 2 Years

 Organization Description

Founded in 1978, Clarendon is a leading food program and childcare agency in Massachusetts. Our geographic presence for childcare services is in the highest needs communities throughout the state: Greater Lowell, Lawrence, Boston, Springfield and Lynn. Headquartered in Lawrence, Massachusetts, Clarendon also has regional offices supporting our affiliated Family Child Care Educators in Springfield, Roslindale, Lowell and Lynn.

Mission: Clarendon’s mission is to empower Family Child Care Educators (FCCs) to operate their own licensed Family Child Care businesses, while providing crucial services to low-income families. To support this mission, Clarendon’s focus is on supplying educators with educational, nutritional, professional and administrative resources while actively working with parents to secure quality childcare.

MA Department of Early Education and Care (DEEC): As a contracted provider for the state department of Early Education and Care, we provide subsidized childcare services to income eligible families across the commonwealth via sub-contracted relationships with our affiliated Family Child Care Educators. Clarendon currently holds Income Eligible contracts with the Department of Early Education and Care (EEC) for Metro-Boston, Springfield, Lowell, Lawrence and the Northshore and an additional Supportive contract with EEC and the Department of Children and Families (DCF) in Lowell, Lawrence and the Northshore.

Job Description:

Contract funds are intended to improve systems’ organizational capacity through technology improvements and/or provide technology equipment/software and a staffed helpline to provide support and real-time IT assistance to FCC educators.

The IT Support Administrator/Technology Consultant will work alongside the Child Care Subsidy Management Team, and Orgamations Technology, Inc. (software developer) to complete upgrades to attendance and children’s data collection and reporting systems and for educator/driver payment systems technology upgrades. The Administrator/Consultant will also provide technology supports and training to Family Child Care Educators and Transportation Providers/Drivers on a daily/weekly basis. Technical assistance to FCC educators and/or FCC assistants will include support to access/utilize EEC technology (i.e., LEAD, PQR, BRC, etc.)

IT Support Administrator/Training Consultant

Role Overview:

As a member of the Child Care Financial Assistance Subsidy Management team, the IT Support Administrator/Training Consultant will work alongside experienced Subsidy Administrators providing mentoring, guidance, and IT support to Family Child Care Educators.

During the term of the two-year contract, the Administrator/Consultant will:

  • Be given an individual and well-defined project with set outcome goals
  • Gain hands on experience
  • Receive excellent training and ongoing supervision
  • Be invited to attend all relevant software development and implementation meetings
  • Receive formal, written feedback
  • Gain valuable work experience in the information technology sector while building professional relationships within the non-profit Human Services and Early Education field
  • At the end of the contract period, the candidate will be able to add the accomplishment of holding a leadership role on a business-critical project to their resume.

 Requirements:

Completed or currently enrolled in a formal course of study in a Computer Science program, or the equivalent.

 Desired Skills and Experience:

  • Bilingual English/Spanish

Please direct cover letters and resumes to Deborah Buono at hr@clarendonees.org.